Tips and Troubleshooting

Unlock a Timesheet

As an Administrator or Project Manager, go to the Approvals section in Time & Expenses Click “View All” to access all time sheets Filter to the ...

Track Time Off or Leave

Organizations typically have an approval process to check the leave balance before being placed on the schedule....

Remove Suggested Time Entries

Our intent with suggesting hours on timesheets is that your team can see their budget of time for the week and try to work according to the plan....

Generate a Log for Troubleshooting

When troubleshooting complex issues, 10,000ft support sometimes needs a deeper level of information than a screenshot or description of the problem....

Bulk Approve Billed Hours

After hours have been billed, use the Bulk Approve function in Account Settings to lock all time entries up to and including a particular date....