Tips and Troubleshooting

Tips and Troubleshooting

Unlock a Timesheet

As an Administrator or Project Manager, go to the Approvals section in Time & Expenses Click “View All” to access all time sheets Filter to the ...

Track Time Off or Leave

Organizations typically have an approval process to check the leave balance before being placed on the schedule....

Track Non-Billable Time

The goal of 10,000ft is to show you how long work actually takes....

Remove Suggested Time Entries

Our intent with suggesting hours on timesheets is that your team can see their budget of time for the week and try to work according to the plan....

Generate a Log for Troubleshooting

When troubleshooting complex issues, 10,000ft support sometimes needs a deeper level of information than a screenshot or description of the problem....

Create Report for Incomplete Timesheets

Time has a few different “states” in 10,000ft. You can always see reports on time in various states across your account....

Confirm or Adjust Time for Other People

Administrators and Project Managers can track time for other people in the account, so long as those people have been invited and have a licensed seat...

Bulk Approve Billed Hours

After hours have been billed, use the Bulk Approve function in Account Settings to lock all time entries up to and including a particular date....