Account Admin

User Types

Your User Type designates what you can and can't do with your Smartsheet account....

Keyboard Shortcuts

To save time, you can use the following keyboard shortcuts in Smartsheet. NOTE: Mac users should use [Cmd] instead of [Ctrl] unless otherwise noted....

Smartsheet Security

Smartsheet makes significant investments in security and backup procedures to ensure your data is safe, available, and confidential to you and those t...

Sign In and Sign Out of Smartsheet

The best way to sign in to Smartsheet is to visit: https://app.smartsheet.com To log out of Smartsheet, click Account in the upper-right corner of th...

Adjusting Personal Settings

You can use the Personal Settings form to view and manage the following: Your Personal Profile details Settings such for Auto-save, Communication, ...

Changing and Resetting your Password

If you log in to Smartsheet using a password that doesn't match what's set up on your account, you'll see the following error message: Invalid email a...

Global Account Settings

As a System Admin of a Team, Business, or Enterprise plan, you can control features for all Smartsheet users in your organization at a global level....

Viewing Login History

SysAdmins can use the Login History tab on the Account Administration form to view which users listed in your account have logged in recently....

Manage Your Mobile Devices

You can connect a mobile device to your Smartsheet account by installing the Smartsheet for iOS or Smartsheet for Android app and logging in to your a...