Logging In

Review how to set up your Smartsheet account and login to Smartsheet.

Follow the step-by-step instructions below to login to Smartsheet

Sign in or sign out of Smartsheet

The best way to sign in to Smartsheet is to visit: https://app.smartsheet.com

To log out of Smartsheet, select Account in the upper-right corner of the Smartsheet window, and then select Sign Out.

Smartsheet Login Page

 


Understand login options

If you are part of an Enterprise account, the login options you see may vary depending on how your Smartsheet System Admin has configured your login capabilities. A System Admin on an Enterprise account can enable or disable any of these options. For more information, see the Security Controls (Enterprise Only) article.

Log in with your email address and Smartsheet password 

Enter your email address into the Email box and then select Continue.

The page will update to include a password box. Enter the password and then select Log In. If you don't recall the password, click the Reset Password link.

The next time you visit the login screen, you'll be able to enter your email address and password in the same step.

TIP: Check the Keep me logged in box if you want to be logged in automatically each time you visit the login screen. This behavior will persist until you sign out of your account (select Account > Sign Out).

Log in with Google (Gmail or Google Apps) or Microsoft (Office 365 for Business)

If you use a Gmail, Google Apps, or an Office 365 for business email address in Smartsheet, select  Google  or  Microsoft.

If you aren't already logged into Google or Microsoft Office 365, you'll be prompted to provide your account information, and you will also be asked to grant Smartsheet permission to use your credentials if this is your first time using this login method.

You'll then be logged into Smartsheet automatically with the email address on your Google or Microsoft Office 365 for Business account.

NOTE: Smartsheet doesn't receive or store your Google or Microsoft Office 365 password.

Log in with Apple

Sign in with Apple allows you to use your Apple ID to sign in to Smartsheet. (For more details, see Sign in with Apple: Frequently Asked Questions.)

Log in with your company account (Enterprise plans only)

A Smartsheet System Admin can enable a single sign-on experience. (For more details, see Manage Authentication Options for an Enterprise Plan.)

If your organization has this capability enabled, you can access Smartsheet using the Your Company Account button.

NOTE: Depending on how the internal single sign-on page is configured, you may be required to enter your login credentials or authentication may happen automatically. After authentication, you'll be directed back to Smartsheet and will be granted access.

Follow the step-by-step instructions below to set up your personal profile.

Manage Your Personal Profile

A personal profile makes it easier for others to identify who you are as you collaborate in Smartsheet. You’ll see someone’s personal profile card when you hover over their name or email address in the following locations:

  • Contact List columns
  • The Sharing form
  • Comments
  • Card View
  • Your Smartsheet Contacts

Personal Profile Card

    You can customize your personal profile to display as much or as little personal information as you want. You can also control who can see specific profile information based on whether that person is inside of or outside of your organization.

    Add or Change Your Photo and Other Details

    In addition to your name and email, you can add the following to your personal profile: a photo, your job title, your department, company name, and work and mobile phone numbers.

    To add or update personal profile details:

    1. Click Account > Personal Settings in the upper-right corner of the Smartsheet window.
    2. Select Profile from the left panel.
    3. Make the desired changes to your profile and click Save.

    Control How Others See Your Personal Profile Information

    If you’re part of a multi-user plan, you can specify whether people inside of or outside of your organization can see your photo, profile information, or both. To customize profile visibility:

    1. Click Account > Personal Settings in the upper-right corner of the Smartsheet window.
    2. Select Profile from the left panel.
    3. Next to Visibility, click Customize.
    4. Under Inside: Your Organization and Outside: Your Organization, check or uncheck the Show Photo and Show Details check boxes.

      NOTE: If you’re unable to add check marks to the boxes, it’s likely that your System Admin has configured profile visibility at the organization level; if that’s the case, you won’t be able to change these visibility setting unless your System Admin changes this setting for your entire organization.

      For more information, see Control Personal Profile Details for Others section of this article.
    5. Click Save.

    When others see your personal profile card, they’ll see only the level of detail (photo, details, or both) that you specify.

    NOTES:

    • Your System Admin will be able to view your profile information at all times regardless of personal settings.
    • You can only make changes to your personal profile on the desktop browser application. If you're using the Smartsheet mobile apps (Android or iOS), please sign in to Smartsheet on a computer desktop browser to make changes to your personal profile.