Applies to
FAQ: Smartsheet free trial
Before purchasing a subscription to Smartsheet, you can start a free 30-day trial to see if the application is a good fit for you. The trial gives you access to a Business plan.
Do I need to provide my credit card or other billing information to start my trial?
No. Smartsheet doesn’t collect any billing information during the trial period.
What do I get with the trial?
The trial gives you access to the following features:
- Create unlimited sheets to manage work
- Share sheets
- Visualize your data with dashboards
- Create reports from you sheet
The trial account has restrictions that will be removed when you upgrade to a paid plan. These restrictions include:
- From Smartsheet you can send 100 emails to a maximum of 20 unique recipients per day
- You cannot publish Smartsheet forms, sheets, reports, or dashboards
- Web content widgets are not available for dashboards
- You cannot generate API access tokens.
- You cannot include external URLs in emails sent out of Smartsheet
Upgrade to a paid plan (Business or Enterprise) to access these and more features.
Can multiple people in my organization try out Smartsheet together?
Yes. You can invite other people to your trial account by following these steps:
- Sign in to your account at app.smartsheet.com.
- On the left Navigation Bar, select Account > User Management.
- Choose Add User.
- Enter a name for your Smartsheet account.
- Type the email address of the person you want to invite.
- Select the user types you’d like them to have on your trial account.
My trial is about to end, what are my options for next steps?
You can upgrade your account to a paid plan to keep using Smartsheet. If you don't upgrade and your trial expires, any sheets you created during the trial will become read-only for 30 days. After 30 days, they are deleted.
After the trial, you can choose to upgrade your plan. Check out our Pricing page for details on plan features and pricing options.
What happens to my sheets after my trial ends?
You have two options to keep your sheets after your trial ends or your account is canceled. Check out the following Help Center articles for more information:
Can I sign up for another trial afterward?
No. You can’t start a new 30-day trial, but our Sales team will be happy to work with you to extend your trial if needed. Contact our sales team for more information.
How do I cancel my trial before it expires?
To cancel your trial, go to the Plan & Billing Info tab of the Account Admin dialog; then select Cancel Account. Check out the Options for Canceling a Smartsheet Account article to learn more.
Canceling your account will end your trial and switch your sheets to read-only for 30 days, after which, they will be deleted.
Is Internet access required for me to use Smartsheet?
Yes. Smartsheet is an entirely internet-based application. Check out the help article for System Requirements to know what browsers and mobile devices support Smartsheet.