This article outlines the User Subscription Model-supported plans and add-ons. Product name changes will be reflected in your renewal notifications and on your invoice. Not all plans or product names will have changes at renewal.
USM Content
As your plan transitions to the User Subscription Model, certain plans and features have been renamed, re-packaged, or - in some cases - enhanced across our Smartsheet product offerings. Below is a list of the products impacted by the change to the User Subscription Model with information on such products moving forward.
Products
Legacy Products | Successor Products | What you need to know |
|---|---|---|
Business Plan - Licensed Users | Business Plan - Paid User | Updated naming only - no change to product functionality. |
Enterprise Plan - Licensed Users | Enterprise Plan plus Standard Support - Paid User | Upon transition, your plan will include Standard Support. |
Basic
Individual
Individual Monthly
Advanced
Advanced Plan - Licensed Users
Advanced Plan Monthly | Business Plan - Paid User
Business Plan - Paid User (Monthly) | Upon transition, your plan will include the features of the Business plan. |
Team Plan - Licensed Users
Team Plan - Licensed Users (Monthly) | Business Plan - Paid User
Business Plan - Paid User (Monthly) | Upon transition, your plan will include the features of the Business plan. |
Team Plan plus Smartsheet University eLearning - Licensed Users
Team Plan plus Smartsheet University eLearning - Licensed Users (Monthly)
Team Plan plus Standard Support - Licensed Users
Team Plan plus Standard Support - Licensed Users (Monthly) | Business Plan plus Standard Support - Paid User
Business Plan plus Standard Support - Paid User (Monthly) | Upon transition, your plan will include the features of the Business plan. |
Team Plan plus Pro Support - Licensed Users
Team Plan plus Pro Support - Licensed Users (Monthly)
Business Plan plus Pro Support - Licensed Users (Monthly) | Business Plan plus Premium Support Package - Paid User | Upon transition, your plan will include the features of the Business plan. |
Business Plan plus Standard Support - Licensed Users | Business Plan plus Standard Support - Paid User | Updated naming only - no change to product functionality. |
Business Plan plus Pro Support - Licensed Users
Enterprise Plan plus Pro Support - Licensed Users | Business Plan plus Premium Support Package - Paid User
Enterprise Plan plus Premium Support Package - Paid User | Upon Transition, Pro Support is being retired in favor of Premium Support. |
Business Plan plus Smartsheet University eLearning - Licensed Users
Enterprise Plan plus Smartsheet University eLearning - Licensed Users | Business Plan plus Standard Support - Paid User
Enterprise Plan plus Standard Support - Paid User | Upon Transition, standalone Smartsheet University is no longer supported, but is included in Standard Support. |
Company Wide Business Plan - Licensed Users
| Business Plan - Paid User | Upon Transition, Company Wide offerings are being retired in favor of the Business plan. |
Company Wide Business Plan plus Smartsheet University eLearning - Licensed Users
Company Wide Business Plan plus Standard Support - Licensed Users
Company Wide Team Plan plus Smartsheet University eLearning - Licensed Users
Company Wide Team Plan plus Standard Support - Licensed Users |
Business Plan plus Standard Support - Paid User | Upon Transition, Company Wide offerings are being retired in favor of the Business plan. Standalone Smartsheet University is no longer supported, but is included in Standard Support. |
Company Wide Business Plan plus Pro Support - Licensed Users
Company Wide Team Plan plus Pro Support - Licensed Users | Business Plan plus Premium Support Package - Paid User | Upon Transition, Company Wide offerings are being retired in favor of the Business plan. |
Company Wide Enterprise Plan - Licensed Users
Company Wide Enterprise Plan plus Standard Support - Licensed Users
Company Wide Enterprise Plan plus Smartsheet University eLearning - Licensed Users | Enterprise Plan plus Standard Support - Paid User | Upon Transition, Company Wide offerings are being retired in favor of the Enterprise plan. |
Company Wide Enterprise Plan plus Pro Support - Licensed Users | Enterprise Plan plus Premium Support Package - Paid User | Upon Transition, Company Wide offerings are being retired in favor of the Enterprise plan. |
Premier Plan - Licensed Users | Advanced Work Management | Upon Transition, Premier Plan is being retired in favor of Advanced Work Management. |
Premium Capabilities Platform | Advanced Work Management | Upon Transition, Premium Capabilities Platform is being retired in favor of Advanced Work Management. |
Smartsheet Advance - Silver | Advanced Work Management | Upon Transition, Advance Silver is being retired in favor of Advanced Work Management. |
Smartsheet Advance - Gold | Advanced Work Management | Upon Transition, Advance Gold is being retired in favor of Advanced Work Management. |
Smartsheet Advance - Platinum | Advance Work Management + Safeguard | Upon Transition, Advance Platinum is being retired in favor of Advanced Work Management and Safeguard. |
App Pack | Premium App Pack | Status View is no longer available. It was the predecessor to Dynamic View. Neither Status view nor Dynamic View are part of the Premium App Pack. |
Data Mesh | DataMesh App | Updated naming only - no change to product functionality. |
Data Shuttle
Data Shuttle - Up to 10 workflows
Data Shuttle - Up to 50 workflows Data Shuttle - Up to 50,000 Rows Affected Per Year
Data Shuttle - Up to 500,000 Rows Affected Per Year | Data Shuttle - 10,000 Rows Processed per year Capacity Block | Upon Transition, Data Shuttle is being retired in favor of Data Shuttle - 10,000 Rows Processed per year Capacity Block. |
Dynamic View
Dynamic View up to 1 configuration
Dynamic View up to 5 configurations
Dynamic View up to 10 configurations
Dynamic View up to 30 configurations
Dynamic View up to 50 configurations
Dynamic View up to 500 configurations
| Dynamic View - Shared Views | Upon Transition, Dynamic View is being retired in favor of Dynamic View - Shared Views. |
Security Pack | Smartsheet Safeguard - Paid Users | Upon Transition, Security Pack offering is being retired in favor of the Safeguard. |
Smartsheet Control Center | Smartsheet Control Center up to 5,000 Active Projects
Smartsheet Control Center up to 10,000 Active Projects
Smartsheet Control Center up to 20,000 Active Projects | Updated naming only - no change to product functionality. Explicitly calls out the project limit. |
Accelerator for IT PMO
Accelerator for Marketing Shared Services | Smartsheet Control Center 5000
Dynamic View - Shared Views | Upon Transition, the Accelerator offerings are being retired in favor of individual products. |
Accelerator for Customer Engagements
Accelerator for M&A-PreDeal
| Smartsheet Control Center 5000 | Upon Transition, the Accelerator offerings are being retired in favor of individual products. |
Resource Management plus Pro Support - License and Managed Resource | Resource Management plus Premium Support - License and Managed Resource | Upon Transition, Pro Support is being retired in favor of Premium Support. |
Resource Management - Time Tracking License | Resource Management - License and Managed Resource | Upon Transition, standalone Resource Management - Time Tracking License is no longer available, but is included in Resource Management - License and Managed Resource. |
With the introduction of our new User Subscription Model, we're phasing out free collaborators in favor of Members. To create and collaborate on assets in Smartsheet, you'll need to be a Member, which unlocks the full value of the platform.
Members | Free Collaborators | |
|---|---|---|
Create new sheets, reports, dashboards, or forms | Yes | No |
Change permissions or manage sharing settings | Yes | No |
Unlock rows or columns | Yes | No |
Access automated workflows | Yes | No |
Use AI formulas, texts, and charts | Yes | No |
Track workloads | Yes | No |