Free plan details: APAC region release

Applies to

Smartsheet

The free plan lets you quickly get started with task and project management.  

You must first enroll in a 30-day trial. When your trial is complete, you can upgrade or continue using Smartsheet on a Free plan.

When you move to the free plan, you must select and save copies of the two sheets you want to continue working with. You can save additional sheets, but they will be read-only until you upgrade your plan. 

The free plan includes:

  • Two sheets 
  • Two editors or viewers per plan
  • Grid, Gant, Calendar, Card View
  • Dashboards and reports
  • 500MB attachments
  • 100 automations/month
  • Integrations with Google Workspace, Microsoft Office 365, Slack, Box, Dropbox
  • Help & Learning and Community Support

The following tables show what's supported in Smartsheet's free plan. 

Core Application

Capability

Supported in Smartsheet Free Plan?

Description

Viewers

Three total

Two viewers or editors, plus yourself.

Editors

Three total 

Two viewers or editors, plus yourself.

Sheets

Two

Two sheets, total. 

Reports

Yes

One source sheet per report, no grouping/summary on reports, no publishing.

Dashboards

Yes

No publishing, max ten widgets per dashboard, one sheet per dashboard. 

Attachments

Yes: Google Drive, OneDrive, Box, Egnyte, Evernote, Dropbox

Files attached to a row, comment, or sheet from your hard drive or cloud storage services. 500MB total. 

Reminders

Yes

In-app notifications and email alerts about upcoming deadlines.

Notifications

Yes

Five recipients for any notification emails

Comments

Yes

Conversations specific to a row, card, or sheet.

Conversations

Yes

Comments on a row and sheet are visible in the right panel in Grid, Card, Gantt, Calendar, Edit Row, and Report views. View conversations at the sheet level and row level. 

Views

Yes

Grid, Gantt, Card, and Calendar

Solutions

Capability

Supported in Smartsheet Free Plan?

Description

Templates

Yes

Pre-built Solution Center templates save you time and increase consistency.

Forms

Yes

Create, view, and submit a single form. You cannot share forms. 

Automation

Yes

Quickly build and initiate automated workflows based on preset conditions in a sheet. 100 automations per month, max. 

Document and Image Proofing

No

Proofing support for images (jpg, jpeg, png, bmp, gif) and PDFs.

Formulas

Yes

Formulas and functions allow you to perform calculations and lookups within a single sheet or across multiple sheets. 

Admin Center

No

User administration tasks require a business or enterprise plan.

 

Add-ons and Integrations

Capability

Supported in Smartsheet Free Plan?

Description

iOS

Yes

iOS mobile app.

Android

Yes

Android mobile app.

Google G Suite

Yes: Gmail, Google Docs, Google Drive, Google Sheets, Hangouts

App integration enables Gmail and G Suite users to request updates through Gmail, import Gmail contacts, merge data with Google Docs, attach and retrieve files from Google Drive, import and export to Google Sheets, sync with Calendar, and use Enterprise single sign-on through OAuth.

Microsoft Office 365

Yes: OneDrive, Office 365 apps, Microsoft Teams

App integration enables Office 365 users to create or edit Smartsheet tasks from within both Outlook and Outlook Mobile, attach files from OneDrive, import/export to Microsoft Excel and Project, gain insights from Power BI, automate workflows with Flow, and sign in to Smartsheet with Azure Active Directory.

Box, Dropbox, Egnyte, Evernote

Yes: Box, Dropbox, Egnyte, Evernote

Add-on allows users to attach files stored in Google Drive, OneDrive, Dropbox, Box, Evernote, or Egnyte to a sheet, row, or discussion.

Slack

Yes

App integration allows users to send Smartsheet notifications to Slack channels or as direct messages to individual users and to take action on Smartsheet requests from within Slack.

Teams

Yes

Add-on allows users to export a Smartsheet sheet, report, or dashboard to Microsoft Teams.

Support Services

Capability

Supported in Smartsheet Free Plan?

Description

Smartsheet Community

Yes

Online community moderated by Smartsheet experts to get help, ask questions, and share tips.

Help and learning

Yes

Self-service articles to assist with common Smartsheet tasks

24/7 phone support

No

A one-on-one help call with a Smartsheet expert to directly assist your business challenge.

Smartsheet U

No

All Access Subscription provides licensed users with full access to eLearning courses and Instructor-Led Training sessions.

Individual Training

No

Live, instructor-led training in classrooms or online.

Support Portal

No

Log in to open a support ticket.

Free plan FAQ

My trial is about to end. What are my next steps?

At the end of your trial, you can select a Free plan or one of our paid plans. If you choose the Free plan you will have limited access to your Smartsheet content. Review the table at the top of this page for details.

 

What happens to my sheets after my trial ends?

You can select a free or paid plan at the end of your trial. If you choose the Free plan, you'll select the two sheets to which you want to maintain access; the remainder will become read-only until you upgrade.

A free plan has no expiration date, but it does have limited capabilities, as detailed above.