Smartsheet for Jira Connector permission types

Applies to

Smartsheet
  • Business
  • Enterprise
Smartsheet Advance Package

Capabilities

Who can use this capability

You must be a Sysadmin on Smartsheet and Jira to configure the connector. You must be a licensed Smartsheet user to create or edit a workflow. You'll also need a Jira account with access to your Jira project.

Three types of users can interact with the Smartsheet for Jira Connector:

  • Smartsheet System Admin—Can manage Jira Connector Admins and Jira Connector Users from the Smartsheet application. System Admins can also enable a setting to restrict access to the Connector. 
  • Jira Connector Admin—A unique user type to the Connector. Can designate Jira Connector Users and add people to the restricted access list (after a System Admin enables this setting).
  • Jira Connector User—A unique user type to the Connector. Can create workflows to sync information between Smartsheet and Jira. (This is only available after the restrict user list setting is enabled in the Connector.)

Features by User Type

This table shows which users can complete specific tasks using the Jira Connector. 

 

Smartsheet System Admin

Jira Admin

Jira User

Create workflows in the Connector

Yes*

Yes*

Yes

Edit their workflows

Yes*

Yes*

Yes

Disable their workflows

Yes*

Yes*

Yes

See everyone's workflows

Yes

Yes

No

Disable anyone's workflows

Yes

Yes

No

Enable or run anyone else's workflows

No

No

No

Visibility of Jira Projects and sheets used in anyone's workflows

Yes

Yes

No

View and configure Jira servers in the Connector

Yes

Yes

 No

Make someone a Jira Connector User

Yes

Yes

No

Make someone a Jira Connector  Admin

Yes

No

No

Make someone a Smartsheet SysAdmin

Yes

No

No

Enable the Restrict Access setting

Yes

No

No

Add people to the Restrict Access list (after restrictions are enabled)

Yes

Yes

No

*Smartsheet System Admins and Connector Admins can create and edit their workflows if the restrict access list feature is disabled. If the restrict access list is enabled, they must have the Connector User role. See Manage Connector access and workflow permissions for more information.