The Pro plan offers new, enhanced features. Upgrading to Pro will ensure you have the latest in Smartsheet technology. To learn more about Smartsheet plans, see the Pricing page.
Individual plans are no longer available for purchase as of Aug 2, 2021.
The Smartsheet Pro plan has its own guidelines with regard to sharing and dashboard widgets:
- Collaborators: Share any single sheet, report, or dashboard with up to ten collaborators at any access level.
- Dashboard widgets: Add up to ten widgets to each dashboard.
If you want collaborators to edit shared objects (sheets, reports, or dashboards), they must be licensed users on your Pro plan and have Editor or above permission.
What to expect if you switch from Individual to Pro
When you switch from a legacy Individual to a Pro plan, permissions for people shared to assets (sheets, reports, or dashboards) in the plan may change.
Pro plan sharing summary
- You must be an Admin, Owner, or Editor, Can Share to share an asset.
- Sharing is limited to 10 collaborators per asset
- Users outside the Pro Plan have view access only. Even if they’re shared as an Editor or an Admin, they must be licensed members on the same plan to make changes to the asset.
Sharing to more than ten collaborators
On the Pro plan, you can share assets to ten editors total, but you can have an unlimited number of viewers.
On the Pro plan, you can share assets with external collaborators, but because they’re not on your plan, they will have read-only access regardless of their permission settings. Add them to your plan as a licensed user if you want to give them edit access.
Dashboard widget limits
On the Pro plan, you can build ten widgets per dashboard. If you attempt to add more widgets, you’ll see an error message with a prompt to upgrade your plan.
Frequently asked questions
I’m on an Individual plan now. Should I make the switch to Pro?
Individual plans are no longer available for purchase as of Aug 2, 2021. The Pro plan offers new, enhanced features. Upgrading to Pro will ensure you have the latest in Smartsheet technology. To learn more about Smartsheet plans, see the pricing page.
While you consider your options, assess your needs and goals. If you regularly need to share and collaborate with more than ten people or if people outside your plan need to edit your sheets, a Business plan may be the best choice for your growing organization. But if your team sits inside a larger enterprise, your organization may already be using Smartsheet. You may be able to take advantage of an existing Enterprise plan.
To find out if there’s already a plan in place at your organization, contact your Sales representative or reach out here.
My access to a sheet has been downgraded to view only. What happened?
The access permissions you have to a sheet (or other Smartsheet items) will depend on the permission level granted by the asset owner.
Here are some common reasons your permissions may have changed:
- Someone changed permissions to the sheet or other item.
- Someone moved the sheet to a different workspace and you do not have access to that workspace.
- The asset owner switched to a different plan. If they switched from a legacy Individual plan to a Pro plan, your permissions might have changed.
Request access to the item again. The owner may be able to grant you renewed access, depending on their plan and how many people the asset is already shared with.