Applies to
Smartsheet Gov
Differences Between Smartsheet Gov and Smartsheet Commercial
Smartsheet Gov offers the same level of core functionality as Smartsheet. At this time, specific capabilities and integrations are not supported on Smartsheet Gov.
Smartsheet Gov updates follow those of the commercial version of Smartsheet. As a new capability is released in the commercial Smartsheet environment, it may become available in Smartsheet Gov at a later time.
The following tables show which features, solutions, add-ons, and services are supported in Smartsheet Gov.
After September 14, 2021, you will no longer be able to access Smartsheet for Gov using Microsoft Internet Explorer 11 web browser.
Core Application
| Capability | Supported in Smartsheet Gov? | Description |
|---|---|---|
| Free Collaborators | Yes, unlimited | Free Collaborators can view or edit sheets, view reports, and view dashboards shared to them by Licensed Users. To create sheets, reports, or dashboards, you must be a Licensed User. |
| Sheets | Yes, unlimited | The number of sheets that can be created and maintained for each user varies per plan. |
| Sheet Summary | No | Sheet Summary enables users to add high-level information about the sheet. The Sheet Summary information provides users with a means to add metadata to a sheet or to aggregate data across sheets. |
| Move Row Action | Yes | Move Row is the newest action available in automated workflows. Use it to automatically move rows from one sheet to another based on conditions, such as status changes or dates you specify. To use Move Row in a workflow, click on the Automation menu to access the visual workflow editor. |
| Copy Row Action | Yes | Automatically copy rows from a source sheet to a destination sheet without deleting the rows from the source sheet. |
| Reports | Yes | Smartsheet reports allow users to organize data, compile information from multiple sheets, and filter to provide a specific view. Report groupings and summaries are not available in Smartsheet Gov. |
| Dashboards/Portals | Yes | Display charts, images, and key metrics that update in real-time with Dashboards. Create a centralized information hub with Portals. |
| Dashboards: Widget Cut, Copy, and Paste Between Dashboards | Yes | Widget cut/copy, and paste allows users to scale existing widgets across their portfolio by copying them between dashboards or in the same one - making the creation and management of dashboards a less time-consuming task. Use the new right-click and three-dot menu to access these options. |
| Dashboards: Current User Filter for Report and Chart Widget | Yes | Current user for the report and chart widgets allows dashboard administrators to decide if the reports underlying the report or chart widget should be run as the widget editor or the current dashboard viewer. Selecting current dashboard viewer shows dashboard viewers only the rows relating to them on the report and chart widget. These new options are part of “Advanced Options,” which replaces “Edit Interactions.” |
| Dashboards: Chart Color and Settings Persist When Switching Chart Types | Yes | Users can switch between any chart type without losing the chart color customization set in the ‘series’ tab, and axis settings and axis positioning will persist. |
| Attachments | Yes: Google Drive, OneDrive, Box No: Egnyte, Evernote, Dropbox |
Files attached to a row, comment, or sheet from your hard drive or cloud storage services. |
| Reminders | Yes | In-app notifications and email alerts sent to team members about upcoming deadlines. |
| Notifications | Yes | In-app notifications and email alerts sent to team members when specific sheet change conditions occur. |
| Comments | Yes | Conversations specific to a row, card, or sheet. |
| Conversations | Yes | Comments on a row and sheet are visible in the right panel in Grid, Card, Gantt, Calendar, Edit Row, and Report views. View conversations at the sheet level and row level. Differences in Smartsheet Gov: @mention suggestions in Smartsheet Gov only include users that are shared to the sheet and cannot be sorted alphabetically. |
| Conversations: Comments truncated | Yes | Long comments are truncated to improve readability in the panel. |
| Conversations: Enter key to send comment | Yes | Users can use the Enter key to send a comment versus creating a new line. When first-time users hit Enter within Comments, they are prompted to configure this setting. |
| Conversations: Primary column information in conversations panel | Yes | The Conversations panel now includes the primary column information from the associated row, making it easier to connect work with Conversations about that work. The primary column information is also included in the text input area at the bottom of the Conversations panel. |
| Grids | Yes | Familiar, flexible grid view that’s easy to customize with multiple column types, conditional formatting, formulas, and hierarchy. |
| Gantt | Yes | Timeline view showing task and cross-project dependencies, hierarchy, milestones, percentage complete, custom fields, critical paths, and filters. |
| Cards | Yes | Format displaying tasks on cards organizes your work more visually with card lanes and lets you drag and drop cards into different lanes to move work through a process. |
| Calendars | Yes | View that displays all the dates contained in a sheet or report in a calendar format. Google Calendars can also be synced with sheets. |
| Home | No | Review requests and suggestions for content in the Smartsheet app. |
Solutions
| Capability | Supported in Smartsheet Gov? | Description |
|---|---|---|
| Column Types | Yes | Specific column types ensure consistent data entry. Column types include text/number, contact list, date, dropdown, checkbox, symbols, and auto-number/system. |
| Multi-Select Drop Down Columns | Yes | Create more flexible forms and automation with a new dropdown field that allows multiple selections. Right-click on a column header to edit column properties or insert a new column to get started. |
| Templates | Yes, subset of templates most applicable to Government | Pre-built Solution Center templates that allow users to save time and increase consistency. |
| Template Sets | Yes, subset of template sets most applicable to Government | A collection of Smartsheet items that provide complete solutions for a wide range of business needs. |
| Custom Color and Logos | Yes | Setting allows users to brand their Smartsheet account and forms with custom colors and logos. |
| Automation | Yes | Quickly build and initiate automated workflows based on preset conditions in a sheet. |
| Document and Image Proofing | Yes | Proofing support in Smartsheet Gov for images (jpg, jpeg, png, bmp, gif) and PDFs. |
| Document Builder | No | Generate custom PDFs for rows in your sheet by feeding each row’s data into a fillable PDF. Quickly prepare contracts, purchase orders, and other standard documents to advance the business workflows they support. |
| Formulas | Yes | Formulas and functions allow you to perform calculations and lookups within a single sheet or across multiple sheets. There is complete parity in formula functions across Smartsheet Commercial and Smartsheet Gov. |
Forms
| Capability | Supported in Smartsheet Gov? | Description |
|---|---|---|
| Forms | Yes | Easy-to-build and customizable forms collect error-free, consistent data. |
| Background Color/Image | No | Change the background of the form to be a color, image, or gif. |
| Basic Capabilities | Yes |
Customize the title, description, header, and field-specific labels and help text. Requiring and hiding fields, providing default values, and basic form settings. |
| Conditional Logic | No | Show specific fields based on answers to other questions on the form. |
| Custom Subjects and Descriptions for Automated Request Forms | Yes | The custom subject and message that you can add to an automated update and approval request message is also included at the top of the request form itself. |
| Data Validation | No | Ensure that users can only enter valid information in text/number fields (number, percent, phone number, email) |
| Publish/Share | Yes | Ability to share the form so that anyone can view the form and submit responses. |
| Rich Text Instructions | No | Ability to add rich text formatting to the form when you're creating the form. |
| Side-by-Side Layout | No | Ability to put form background image side by side with form body |
| Safe Sharing List | No | Restrict form access to people in owner's account via the safe sharing list |
| Toggle off Powered by Smartsheet Footer | Yes | Ability to remove the "Powered by Smartsheet" footer |
User Administration
| Capability | Supported in Smartsheet Gov? | Description |
|---|---|---|
| User Management | Yes | System Administrators can add, edit, and remove Smartsheet account users and manage sheet ownership. |
| Deactivate User | No | Deactivate a user to prevent them from signing in to your Smartsheet account while maintaining their ownership of assets and groups. |
| Group Management | Yes | Assigned Group Administrators can create groups of multiple users for sharing, sending, and collaborating on sheets. |
| Resource Management | No | Track and review how team members are allocated across projects. |
| Activity Log | Yes | Track and view all activities and changes made to a sheet, dashboard, or report. |
| Single Sign-On | Yes | Convenient setting that allows employees to securely sign in to Smartsheet with their corporate log-in credentials. |
| Enterprise Access Controls | Yes | Allows System Admins on Enterprise plans to control what domains users can share to, sheet publication features, types of files users can attach, customize welcome screens for users, and automatically add Licensed Users within designated email domains. |
| Directory Integration | No | Synchronize existing enterprise directory services with Smartsheet to provision and de-provision users, and share user metadata. |
| Chargeback Reporting | No | Build an internal Chargeback Report by division, department, and cost center based on data synchronized with Directory Integration. This feature is dependent on directory integration. |
| Event Reporting | No | The ability to log and monitor user behavior and view activity and actions taken within the Smartsheet platform. |
Add-ons and Integrations
| Capability | Supported in Smartsheet Gov? | Description |
|---|---|---|
| iOS | Yes | iOS mobile app. |
| Android | Yes | Android mobile app. |
| Google G Suite | Yes: Gmail, Google Docs, Google Drive, Google Sheets No: Google Hangouts |
App integration enables Gmail and G Suite users to request updates through Gmail, import Gmail contacts, merge data with Google Docs, attach and retrieve files from Google Drive, import and export to Google Sheets, sync with Calendar, and use Enterprise single sign-on through OAuth. |
| Microsoft Office 365 | Yes: OneDrive No: all other Office 365 apps, Microsoft Teams |
App integration enables Office 365 users to create or edit Smartsheet tasks from within both Outlook and Outlook Mobile, attach files from OneDrive, import/export to Microsoft Excel and Project, gain insights from Power BI, automate workflows with Flow, and sign in to Smartsheet with Azure Active Directory. |
| Box, Dropbox, Egnyte, Evernote | Yes: Box No: Dropbox, Egnyte, Evernote |
Add-on allows users to attach files stored in Google Drive, OneDrive, Dropbox, Box, Evernote, or Egnyte to a sheet, row, or discussion. |
| Slack | No | App integration allows users to send Smartsheet notifications to Slack channels or as direct messages to individual users and to take action on Smartsheet requests from within Slack. |
| Teams | No | Add-on allows users to export a Smartsheet sheet, report, or dashboard to Microsoft Teams. |
| Quip | No | Add-on allows users to export a Smartsheet sheet, report, or dashboard to Quip. |
| API Calls | Yes | Enables users to programmatically access and manage Smartsheet team accounts and data using REST, JSON, and HTTP success and error codes. |
| Live Data Connector | No | Industry-standard ODBC connector enables connectivity between live Smartsheet data to analytics tools such as Tableau, Microsoft Excel, Qlik, and Spotfire. |
| Control Center | Yes |
Premium feature for business plans or higher eliminates manual work and centrally manages change across programs and portfolios with standardized project sheets, reports, and dashboards. Exception: Smartsheet Gov Control Center does not support transferring projects. |
| Dynamic View | No | Dynamic View enables business owners to share only what is needed to the right people at the right time for viewing or editing. |
| Salesforce | No | Integration automatically syncs data between Smartsheet and Salesforce to provide up-to-date info for all stakeholders. |
| Salesforce Service Cloud | No | Integration automatically syncs data between Smartsheet and Salesforce Service Cloud for enhanced visibility. |
| Jira | No | App integration automatically syncs data between Smartsheet and Jira to deliver up-to-date info. |
| Microsoft Dynamics 365 | No | Integration automatically syncs data between Smartsheet and Microsoft Dynamics 365 to provide up-to-date info for all stakeholders. |
| Data Shuttle | Yes |
Smartsheet Data Shuttle allows you to automatically import data from enterprise software systems like CRM, ERP, databases, etc., directly into Smartsheet. Any system that can download to a CSV, Excel, or Google sheet can be uploaded into Smartsheet. You can also use Data Shuttle to offload data as an attachment to a Smartsheet Sheet or to an external cloud source. |
| DataTable | No | Visualize and collaborate on large data sets |
| Calendar App | No | Integration feature combines multiple sheets into a single calendar for real-time insights and centralized efficiency. |
| Data Mesh | No | Smartsheet app that provides lookup functionality between sheets and reports. |
| Pivot | No | Smartsheet app generates roll-up summary sheets and enables users to create charts in dashboards using report data. |
| Microsoft Power BI | No | App integration allows users to export and visualize Smartsheet data in Microsoft Power BI. |
| Smartsheet for Tableau | No | Import Smartsheet data into Tableau and combine data from other business-critical systems to help your whole team gain valuable analytics insights. |
| Service Now | No | App integration automatically syncs data across Smartsheet and ServiceNow PPM to deliver up-to-date info to all stakeholders. |
| WorkApps | No | Create dynamic applications to help coworkers and stakeholders access and review sheets, reports, forms, dashboards, and external URLs that streamline your work and simplify collaboration. |
| Docusign | No | Quickly generate and send documents for signature. |
Services
| Capability | Supported in Smartsheet Gov? | Description |
|---|---|---|
| Learning Center | Yes | The Learning Center is a centralized, self-service learning resource. |
| Smartsheet Community | Yes, read-only | Online community moderated by Smartsheet experts to get help, ask questions, and share tips. |
| Support by Email | Yes | Smartsheet technical support by email. |
| Support by Phone | Yes | Smartsheet technical support by phone. |
| Professional Support | Yes | A one-on-one help call with a Smartsheet expert to directly assist your business challenge. |
| Self-Paced Training | Yes | Smartsheet’s eLearning courses. |
| Individual Training | Yes | Live, instructor-led training in classrooms or online. |