Dynamically Add Cell Data in the Subject and Body of Request Messages

Make each alert or request more readily identifiable in the subject line of the notification with message placeholders.

For example, add a message placeholder to the subject of your update request for a field titled Task Name in your sheet, and Smartsheet will dynamically add the relevant value in that field to your alert or request’s message.

You must set the Trigger block to Run workflow: When triggered in order to use the dynamic placeholders capability described here. See Save Time and Work Faster With Automated Workflows for more information on creating a workflow.

In the Action block of an automated workflow:

  1. Click Customize Message.

    Customize message
     
  2. In the subject and body, type the field name that you'd like to have dynamically added, wrapped in double-handlebars.

    dynamic fields

    NOTE: Field names are case sensitive. Make sure to type the exact field name as it appears in the column header at the top of your sheet to ensure that the desired information appears in automated alerts and requests.
     
  3. Click Save.

Placeholders Increases Alert and Request Quantity

Adding placeholders to your messages may result in separate alerts for each row when you would have previously received a single, consolidated alert with several rows. This occurs because Smartsheet must add the unique cell data for the placeholder to the alert message for each row.

If you find yourself receiving multiple alerts or actions with similar subject and message content, and you want to receive consolidated alerts and actions instead, edit the delivery settings to remove the placeholders.
 

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