Configure how you receive notifications from Smartsheet

Applies to

Smartsheet
  • Pro
  • Business
  • Enterprise

In the Smartsheet app, you can receive updates and reminders in the Notifications Center. 

However, that isn’t the only place where you can receive your notifications. You can configure your personal settings to receive notifications from these channels:

  • Email: Receive the notifications via the email address associated with your Smartsheet account.
  • Mobile Push: Allow the Smartsheet mobile app to give you push notifications on your mobile device.
  • Messaging App: Receive notifications via the messaging apps (such as Slack and Google Chat) integrated with your Smartsheet account. 

Read on to learn how to enable or turn off your notifications. 

Change your notification settings from the desktop app

  1. On the Navigation Bar, select Account
  2. Choose Personal Settings.
  3. In the Personal Settings dialog, select Notifications.
  4. Set up where you want to receive notifications from a particular alert or action.
    Select Include my changes in sheet notifications. If you don’t select this option, you won’t receive notifications when you test automations.
  5. Select Save

The Personal Settings dialog with steps 4 and 5 highlighted

Change your notification settings from the mobile app

Smartsheet for iOS

Notifications are off by default in the Smartsheet for iOS app. The first time you tap the Notification icon, you’ll be prompted to enable push notifications with these steps: 

  1. Tap Enable > Allow to authorize the app to send push notifications to you.
  2. Allow Smartsheet to send you notifications.

allow-mobile-modal

If you selected Don’t Allow, you can enable notifications at a later time with these steps:

  1. On the Home page, tap Settings ios-settings  > Push Notifications.
  2. On the Push Notifications page, set up how you want to receive notifications.
  3. Tap Save.

If you’ve tapped Don’t Allow or turned off notifications from the Settings app, you must enable them from the Settings app. You’ll need to do this before you can specify other notification options. Follow these steps to turn off notifications from the Settings app:

  1. On the Home page, tap Settings ios-settings > Push Notifications.
  2. Tap Go to Settings App.
    ios-go-to-settings
  3. Enable notifications from the Settings app.

After doing these steps, you'll be able to specify your notification options on the Push Notifications page of the Smartsheet for iOS app.

That’s it! If you find yourself wanting to be notified in a different way, you can adjust these settings at any time.

Smartsheet for Android

Push notifications are on by default in Smartsheet for Android. To change your notification settings from Smartsheet for Android:

  1. From the Home page, tap Settings ios-settings .
  2. Tap Push Notifications.
    android-push-notifications
     
  3. On the Push Notifications page, choose which kind of notification you want to receive.
    • Sheet changes and reminders: Receive alerts on your mobile device if there are changes in or reminders from the sheet(s) you have access to. 
    • Sharing invitations: Receive alerts on your mobile device if someone shares a Smartsheet file with you.
    • Update and approval requests: Receive alerts if someone sends an update or approval request from a sheet you have access to.
  4. Tap Save

That’s it! If you find yourself wanting to be notified in a different way, you can come back and adjust these settings at any time.