Account Management

Logging In and Out

The best way to login to Smartsheet is to visit: https://app.smartsheet.com/b/home Log in with Google: If yo...

Reviewing Your Plan & Billing Info

In the Plan & Billing Info section of the Account Administration form, you can upgrade or change your plan...

Backing Up Your Data

Smartsheet operates 100% in the cloud - the sheets you create are stored on our servers. To backup your data a...

Adjusting Personal Settings

In Personal Settings, you can easily edit your name, set your local preferences, adjust auto-save and advanced...

Managing Users (Team/Enterprise Only)

Multi-user plans (Team and Enterprise) have access to manage the users associated with the account. When you u...

Removing Yourself from a Team/Enterprise Account

If you're in a Team or Enterprise plan and aren't a SysAdmin, but need to be removed from the account, you can...

Changing the Main Contact & Account Name (Team/Enterprise Only)

The main contact of a Team or Enterprise account is typically the SysAdmin who purchased the subscription. Whi...

Organization-Wide Account Settings (Team/Enterprise Only)

As a SysAdmin of a Team or Enterprise account, you can configure organization-level settings. These settings w...

Viewing Login History (Team/Enterprise Only)

SysAdmins can use the Login History tab on the Account Administration form to view which users listed in your ...

Customizing a Welcome Screen (Enterprise Only)

SysAdmins on Enterprise plans have the option to display custom content to users they invite into their Smarts...