Account Management

Logging In and Out

The best way to login to Smartsheet is to visit: https://app.smartsheet.com Log in with Google or Office 365: If you use a Gmail, Google ...

Reviewing Your Account, Plan & Billing Info

In the Plan & Billing Info section of the Account Administration form, you can upgrade or change your plan, cancel your account, change ...

Backing Up Your Data

Smartsheet operates 100% in the cloud - the sheets you create are stored on our servers. To backup your data and save it to your own compute...

Adjusting Personal Settings

You can easily view and manage your Profile (change email, password, name, date format, language, etc), configure Settings (auto-save option...

Managing Users (Team/Enterprise Only)

Jump to video demonstration: Administering Your Smartsheet Team/Enterprise Account ​ Multi-user plans (Team and Enterprise) have access to m...

Managing Groups (Team/Enterprise Only)

Jump to video demonstration: Groups in Smartsheet Group Management enables Group Admins to organize their contacts into groups for purposes...

Removing Yourself from a Team/Enterprise Account

If you're in a Team or Enterprise plan and aren't a SysAdmin, but need to be removed from the account, you can request to remove yourself fr...

Changing the Main Contact & Account Name (Team/Enterprise Only)

The main contact of a Team or Enterprise account is typically the SysAdmin who purchased the subscription. While the main contact has the sa...

Global Account Settings (Team/Enterprise Only)

As a SysAdmin of a Team or Enterprise account, you can configure global account settings. These settings will affect sheets that have been c...

Viewing Login History (Team/Enterprise Only)

SysAdmins can use the Login History tab on the Account Administration form to view which users listed in your account have logged in recentl...