Browser Zoom

Smartsheet doesn’t currently support the zoom in/zoom out feature in browsers. We recommend setting your browser zoom to the default of 100% to experience the best performance. For example, users may experience the application scrolling up and down unexpectedly when zoom is not set to the default.
The quickest way to return your browser to the original zoom setting is to press [Ctrl] + 0 (Mac users can use [Cmd] + 0).

Additional browser-specific instructions are detailed below.



  1. Click the Customize & Control icon .
  2. Set Zoom to 100%.

Internet Explorer

  1. Click the Gear icon in the upper right corner.
  2. Select Zoom, and then select 100%.


  1. Press the [Alt] key to temporarily bring up the Firefox menus. Click View , and then click Zoom.
  2. Select Reset.


  1. Click the menu icon .
  2. Select Zoom, and then select Actual Size.

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Please note
November 27th and 28th are observed holidays for Smartsheet. Our operations team will monitor the service and will reply to support inquiries on the following business day.