Browser Zoom

As Smartsheet doesn’t currently support the zoom in/zoom out feature in browsers, you will need to set this to the default of 100% to use the application. Users commonly report sheets scrolling up and down automatically, and mis-alignment in rows, when browser zoom isn't set to 100%.

The quickest way to return your browser to the original zoom setting is to use the keyboard shortcut [Ctrl] + 0 (Windows) or [Cmd] + 0 (Mac).

Additional browser-specific instructions are detailed below.



  1. Click the Customize & Control icon .
  2. Set Zoom to 100%.

Internet Explorer

  1. Click the Gear icon in the upper right corner.
  2. Select Zoom, and then select 100%.


  1. Press the [Alt] key to temporarily bring up the Firefox menus. Click View , and then click Zoom.
  2. Select Reset.


  1. Click the menu icon .
  2. Select Zoom, and then select Actual Size.

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