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  • What happened (date/time of first occurrence)

  • Steps to reproduce the issue

  • Specific sheet (item) names or URLs

  • Expected outcome

  • Error messages

  • Smartsheet logins of others impacted

  • What happened (date/time of first occurrence)

  • Steps to reproduce the issue

  • Specific asset names or URLs

  • Expected outcome

  • Error messages

  • Logins of others impacted

  • Desired outcome

  • What you've tried already

  • Current experience

  • Others impacted

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